CISS FAQs

Is the service free of charge?
Yes

Do you provide advice about Carers Allowance and other disability benefits for the person you care for?
Yes, we do offer information about carer and disability related benefits however we will also be able to offer you information about other services and support in the community.

Am I signing up to a role as a Carer when I access your service?
No, you are registering to access information and advice to support you in your caring role or to assist you in taking a step back from caring where you would like to take up other opportunities. 

Do I need to be caring for a certain length of time before I can access your service?
No, we can offer information and advice at any stage of their caring role and even when their caring role has ended. 

Will I be able to access the Direct Payment For Carers?
Yes, if you fit the eligibility criteria identified in your Carer Assessment.